When the owner of Folx - a new mobile operator brand - decided to enter the Polish market he contacted TouK. Our experience in building and running telco operators' IT let us earn a new client.
Working closely with Folx's team we have built flexible custom solution deployed in the cloud. TouK provided all components except billing system and mobile applications, i.e. service subscription handling, custom CRM system, billing system integrations, e-commerce functions payments integration, back-office CRM application, mobile application API and web API, backend system for SIM cards delivery with a mobile application API.
TouK had provided Folx with development services and had taken care of service continuity and performance, making sure that Folx's clients got the best service possible until operator acquisition by Playmobile at the end of 2018.