Services

As a provider of top-class IT solutions, TouK helps its customers achieve the established goals and improve the level of services they provide

Flexibility

Due to the individual nature of business processes which take place in enterprises and organisations, ready-made software often fails to satisfy the untypical needs of the companies that use it. TouK respects the uniqueness of its customers. Therefore, the systems we provide are always flexibly adapted to users’ requirements. In our work, we mainly use open-source software, but we can also find the right place for proprietary products or – if need be – combine the two types of software. The unique knowledge of the specificity of the available technologies, supported by many years of experience and combined with the identification of the real needs of the customer, allows us to effectively adapt the optimum solution.

Innovation

The applications implemented by TouK are not just tailor-made. When designing systems, we also insist on the maximum level of innovation. We always deliver the most modern products to our customers, which at the same time can be easily updated according to the direction of the development of the enterprise and user demands, which grow over time.

Comfort

Our work is guided by the goal to make each innovative system we introduce transparent and easy to use. We believe this aspect of software engineering to be so important that we have made it our motto: “TouK – make IT simple”.

The satisfaction of our customers is confirmed by the references obtained by TouK.

Areas of activity

We carry out projects for enterprises and institutions which operate in many industries. We have profound knowledge of the following sectors:

  • telecommunications,
  • finance,
  • banking,
  • insurance,
  • publishing houses.

 

Competences

Our technical competences development concentrates on the following areas:

  • Data (Master Data Management, Operational Data Store) and services (Enterprise Service Bus, Service Orchestration Business Process Management) integration;
  • Rich Enterprise Applications (REA);
  • Telecommunication systems and their integration with IT.

 

Experience

Based on these competences we have realised projects over a very wide range:

  • transaction systems,
  • billing process support,
  • convergent applications and services,
  • customer relationship management,
  • loyalty systems,
  • credit rating verification,
  • debt management,
  • financial and accounting services,
  • electronic commerce,
  • mobile number portability,
  • number inventory management.